page header

COVID Vaccine FAQ’s & Hotline

November 17, 2021

COVID Vaccine Factsheet

A COVID Vaccine hotline sponsored by SUNY Upstate to answer all questions related to the vaccine.

Access to the line is below:

The vaccine question hotline telephone number is:

315-464-3979 option #2

(note when the caller pushes option #1 the caller is connected to someone to answer COVID-19 testing questions and when pushing option #2 is connected to someone who can answer COVID-19 vaccine questions and the recorded mesage before connecting the caller states they cannot schedule appointments just answer questions and the recording then provides a website address at the county where callers can find out current locations where they may currently schedule vaccine appointments.)

There is also an e-mail available for questions: