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For Patients

Doctor Notes & Office Policies

Doctor Notes/Forms

Please notify the nurse if any forms or notes need to be signed by the doctor or nurse practitioner (e.g. daycare, sports, work).

Please copy your forms – there is an additional fee for copies. For details on form fees, ask the front staff.

We cannot mail or fax PE forms due to federal regulations (HIPAA). Copies must be picked up or request to send to the patient portal.

Prescriptions

Please notify the nurse at the time of your visit if you need refills. Refill requests made outside of an appointment must be requested through the patient portal.

All prescriptions are sent electronically during office hours only.

Please allow 5 days for prescription refills to be sent electronically to the pharmacy. Do not wait until your last pill!

Referrals

Please send referral requests with the provider you prefer through the patient portal. Allow up to 7 days for processing.

Cell Phones

Cell phones must be turned OFF while you are in the office.

Cancellation Policy

We try to accommodate your child’s needs but REQUIRE 24 HOURS NOTICE if you need to cancel, so that we can care for someone else’s child. Appointments that are made same day must be cancelled at least one hour prior to the scheduled appointment. Appointment cancellations must be made by calling the office. Failure to do so will result in a $50 cancellation fee for each appointment missed.